Quality and Privacy Statement

Our mission is to provide the highest standard of regulatory and documentary services to our national and overseas clients.We strictly maintain the confidentiality of all projects that we take up as per our signed agreement with clients.We practice total quality control as per ICH and ISO guidelines.

At Reseapropharma, we hold three principles with the highest esteem:
  • Quality
  • Time
  • Accuracy
However, other pivotal decision-making value additions include(but are not limited to.
 
value
global

Ethics Policy

All employees at Reseapro adhere to professionalism, honesty, established code of conduct and ethics. Examples of ethical practices include(but are not limited to):

  • Proper handling of complaints, data accuracy, compliance
  • Maintaining confidentiality of project details, which are restricted only to authorized personnel in the office premises
  • Proper management of data and software
  • Immediate reporting and action on any unethical behavior, howsoever minor
  • No scope for data fabrication
  • Accurate representation of data
  • Reporting the presence of any non-compliant data for necessary corrective action
  • Accurate clock setting to meet deliveries and commitments


Confidentiality

Confidentiality is an integral part of science, discovery and innovation. The credential of the innovation should go to the innovator only. Hence confidentiality is the prime concern at Reseapro. Client information is confidential and will not be discussed with anyone, even those affiliated with the client but not designated as contact personnel, without permission from the client. Ongoing and proposed projects are highly confidential, which should not be discussed with anyone except the designated authorities chosen by the management. Confidential information includes test results, regulatory documents, raw data, business relationships with clients, and procedures or information about proposed or ongoing projects.




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